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Privacy Policy

Last Updated: May 14, 2024


This Privacy Policy outlines how Thrive AI Co ("we", "our", "us") collects, uses, discloses, and protects your personal information when you use our website, services, and products. We are committed to safeguarding your privacy and ensuring that your personal information is protected.

1. Information We Collect

For the purposes of this Privacy Policy, "Personal Information" refers to any data that we collect about you, including:

  • Personal Identifiable Information (PII): Name, email address, and other contact details.
  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Information: Information about how you use our website, products, and services.
  • Communication Information: Records of your communications with us, including emails, chats, files uploaded, and other correspondence.

This definition encompasses all forms of data mentioned above, whether they are collected digitally, verbally, or through other means of interaction with our services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our website and services.
  • To understand and analyze how you use our website and services.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

3. User Content Confidentiality

Thrive AI Co respects the privacy and confidentiality of the content you upload to our services, including chats, files, and other personal information. We do not share this content with other users without your explicit consent.

Non-Usage in Machine Learning: Uploaded content will not be used to train our machine learning models or improve our services for other users unless you provide us with explicit consent to do so. We ensure that any use of such content for training purposes adheres strictly to our data use policies, safeguarding your privacy and maintaining the integrity and confidentiality of your data.

If you choose to provide your consent for the use of your data in machine learning training, you can withdraw this consent at any time by contacting us at the provided contact details. Upon withdrawal, we will cease the use of your content for machine learning purposes and confirm the cessation in writing.

4. Information Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

  • With your consent: We may share or disclose your personal information if you have provided your explicit consent.
  • For legal reasons: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With service providers: We may share your information with third-party service providers who perform services on our behalf, such as data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards designed to ensure the confidentiality, integrity, and availability of your information.

6. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete information about you.
  • Deletion: You have the right to request deletion of your personal information under certain circumstances.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.
  • Restriction: You have the right to request restriction of the processing of your personal information under certain circumstances.
  • Portability: You have the right to request the transfer of your personal information to another party under certain circumstances.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: founders at thriveai.work